Fix Whirlpool Ice Maker Not Working

Whirlpool Ice Maker Not Working But Water Dispenser Is [Troubleshooting]

Whirlpool ice maker not working but water dispenser is working? Then you are at the right place!

Fix your Whirlpool Refrigerator ice maker that is not making ice easily with this Troubleshooting guide.

Nowadays, most of the high-tech latest refrigerator models come with ice makers to improve the efficiency of the machine. Like any other device, often, these ice making appliances do not work appropriately to produce ice cubes. Eventually, the malfunction of this particular component might affect the performance of the entire instrument.

If someone neglects this faulty condition and continue without repairing, it leads to dangerous accidents. A defective ice maker behaves unnaturally, which creates confusion for a user. Due to the breakdown of a thermostat, sometimes your whirlpool ice maker is not working efficiently.           


whirlpool ice maker problems
How to fix Whirlpool ice maker not working
    Sometimes a whirlpool ice maker is making ice cubes, but it stuck inside. At that time there will be griding noises but no ice cubes will pop out. If someone notices carefully, he will find out that the whirlpool ice maker is not working, but the water dispenser is still running.

    Often, the freezer could jam the chute area of the dispenser, which creates misconceptions during the troubleshooting process. Due to small changes in temperature, ice cubes melt slightly and clump together to produce a large chunk.                          
    Once an ice maker stops dumping ice, a possible reason behind it is an incorrect connection. In general, a power supply interruption may cause such complications irrespective of the type of refrigerator. If a fault occurs on the circuit panel or someone is using a faulty cable, and energy drop will happen.

    Consequently, the appliance couldn’t get enough supply to perform specific operations without any error. If any malfunction occurs in the heating element, then ice cubes will produce inside the fridge but will remain in the tray.         
    One of the most common problems is the disconnection of the water supply chain if you troubleshoot the whirlpool icemaker. Many modern and high-tech refrigerators feature a built-in component for ice making. Without getting sufficient water, an ice maker will not deliver accurate output by following a proper working principal.
    Due to a variety of reasons such as missing filter, frozen line, or jammed supply valve, water might not reach there. Remember, in such a situation, your whirlpool ice maker is not working, but water dispenser is all right
    When someone presses a button standing in front of a fridge, he or she expects to collect some ice cubes. What if a whirlpool ice maker does not produce sufficient cubes? Well, there can be multiple culprits. Ideally, a freezer requires a proper temperature that belongs between 0 to 5 degrees.

    Check settings of the device to ensure whether the temperature lies in this range or not. If not, then you’ve to adjust settings through the control panel by monitoring the thermostat carefully.           
    When a refrigerator freezes up abnormally, it is likely happening due to a faulty inlet valve of water, frozen tubes, etc. Alternatively, an icemaker often acts differently because of its malicious water filter or too low-temperature setting. Before fixing any component of the appliance, keep in mind that you should disconnect the power line.

    In some cases, the inlet valve overfills the ice tray, which causes clogging of the tube. Additionally, in many situations, the fill tube gets frozen that prevents the continuation of water supply to the ice maker.

Fix Whirlpool Refrigerator Ice Maker Not Working

How to fix Whirlpool ice maker not working
How to fix Whirlpool ice maker not working

Generally, there could be multiple reasons why your whirlpool ice maker is not working, but water dispenser is performing correctly. Why do you want to buy a new ice maker? Well, anyone could fix fundamental complexities on their own. Please go through the following list to accumulate useful tricks and tips to sort out such problems.

  • An ice maker consists of many electronic parts or circuits that execute different operations to deliver ice cubes. Check the icemaker module, mold heater, and mold thermostat to locate faulty parts. The module control unit ejects ice cubes, thermostat showcases temperature, and mold heater heats enable the cubes to pop out effortlessly.

    However, it’s better to exchange your old ice-making device with a new one to save money.
  • Due to the freezing of the water valve, an ice maker clogs to stop forming ice. If you want to repair it at home, first, unplug the entire appliance for safety reasons. Locate the position of the shut-off valve to turn it off. Fill the frozen line with warm water or use a hairdryer to defrost it within a couple of hours. In this way, you could restart the process of ice cube making without any difficulty.
  • Abnormal sizes of cubes could be a huge problem that you can resolve by conducting a small adjustment. Gently remove the white plate from the front part of the ice maker to uncover the spring and screw assembly. From there, you could identify a minus-plus indicator, which controls the flow of water. An individual can easily set the dosing by adjusting the index with the help of a screwdriver. 
  • Whirlpool refrigerator ice maker repair includes many procedures to carry out everything in a step-by-step method. A person has to maintain the correct water pressure level. Specifically, if your home is insufficient water supply pressure, it might damage the freezer. The inlet valve requires at least 20 psi pressure to retain its proper function. Check the flow of water and test by using a pressure gauge to control it. Anybody could collect this machine from a nearby workshop or machinery store. 
Tested On Whirlpool Refrigerator GI5FSAXVY02, WRX735SDBM00, ED2KVEXVQ01, GZ25FSRXYY5 Models.

Check out: GE Refrigerator Water Dispenser not working [Troubleshooting]

How To Reset Whirlpool Ice Maker

how to reset whirlpool ice maker
How to reset Whirlpool ice maker

While your whirlpool ice maker is not working correctly, sometimes you need to reset the whole unit. The procedure is quite straightforward; still, it’ll depend on your refrigerator’s model and configuration. Not to mention, an individual has to go through a user-manual to clarify doubts before executing this process.

    Usually, topnotch manufacturers like whirlpool provide an easy-to-identify switch to reset the ice maker unit with a single tap. Before access it, a user must remove the tray to ensure safety from unfortunate accidents. After dismounting the ice tray, you will discover a red color switch at the bottom of your ice maker.

    Then, you’ve to hold that specific button for 10 seconds only to complete the task of reset. Afterward, a user could confirm by hearing a sound along with a chime noise coming from the freezer.     
    One can compare this particular component with the float of a modern toilet according to its functionality. A feeler arm is a component responsible for shutting down the ice-making unit when the tray of ice is full. Along with a spring loading system, it works when you remove all ice from the tray. Due to an absence of lubrication, the mobility of this system reduces day by day.

    Even an ice cube stuck in this region sometimes, which prevents the function of this particular component. Push feeler arm precisely at the downward direction to remove any complexity.   
    In case when your ice maker unit doesn’t contain any reset button, you’ve to consider this most straightforward procedure to reset. When you realize that your whirlpool ice maker is not working, but the water dispenser is accurately performing, it’s better to unplug it. Afterward, a user needs to wait at least thirty seconds before the plugin. 

    Within fifteen seconds after the restoration of the power supply, you have to press the ice maker’s feeler arm three times. Consequently, this will exert a force to begin the ice production cycle by running the water into your refrigerator’s reservoir.
    How does whirlpool refrigerator ice maker on-off switch work? Well, it acts as an alternative solution to reset the ice maker. Instead of using a red reset button, somebody may prefer to adopt this methodology. Firstly, if a person wants to reset by using this option, he has to dismantle the cover plat along with the tray.

    Turn off the switch as well as unplug the whole freezer device and wait for 5 minutes. Afterward, put the plug back to its place to restart the refrigerator and observe whether it’s working correctly or not.  

Also Read: Kenmore Elite Refrigerator Ice maker not working [Troubleshooting]


How do I troubleshoot my Whirlpool refrigerator ice maker?

Make sure all the electrical connections are correctly seated on exact positions. Unplug every connection before reconnecting them accurately to prevent leakage of the current. Otherwise, you need to dismantle all components individually to locate the malfunction.

How do you reset a Whirlpool ice maker?

First, look for the red reset switch on the whirlpool ice maker unit. Remember to extract the ice tray before accessing this particular button located at the bottom part of the device. Then, push and hold it at least for ten seconds to restart the ice maker.

Why the Whirlpool ice maker is not working?

When a whirlpool ice-making device is not working accurately, it is likely happening due to low water pressure. Check your house’s water supply to ensure whether the flow has adequate pressure or not. Additionally, try to leave sufficient space behind your fridge to eliminate the kink of the electric cable.

Why is there no water going into my ice maker?

Water will not go inside the ice maker due to defective inlet valve or insufficient water pressure. Consequently, it prevents the ice maker from producing ice cubes in proper shape. Besides, when a leakage is present in the inlet valve, you have to replace that part.


From the above tailor-made article, an individual may gather enough information about reasons for glitches in a whirlpool ice maker. You should go through the content thoroughly before fixing those problems by yourself.   

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  1. DEWEY September 22, 2020
    • Stephen D Ryan September 22, 2020

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